IPTV Smart, The #1 PREMIUM subscription in South Africa with + 97,000 Channels and Vods in 4K/FHD/HD Quality and Unlimited movies and series from Netflix, HBO, Prime.., All the channels you love; DSTV, Showmax, SABC, ETV.. and more
At IPTV Smart South Africa, we are deeply committed to our products, services and price policy. Every day, we aim to ensure our services bring you satisfaction.
We recognize that our IPTV South Africa subscriptions might not align with everyone's expectations all the time. If you are dissatisfied or face issues that render our system unusable, please know we're here to help—and if needed, process a refund.
IMPORTANT!! We've identified certain websites linked to foreign scam groups taking advantage of our reputation and our name to deceive customers in South Africa.
These platforms offer discounted and broken accounts with limited durations and lack customer support.
Unfortunately, they remain unresponsive to inquiries via email.
In this situation, we recommend contacting your bank promptly to initiate payment cancellation.
To ensure authenticity, kindly confirm that the website used for your order is our official platform, IPTV Smart South Africa www.iptvsmart.co.za, and that the payment corresponds to SMARTER or Smart Co.
We extend an invitation to continue collaborating with our genuine platform at www.iptvsmart.co.za - IPTV Smart South Africa.
Our dedicated technical team is available seven days a week to provide efficient assistance, exclusively for registered accounts.
Our IPTV South Africa subscription offers a broad range of channels at an affordable price.
This includes the complete DSTV package, all prominent International sports channels like F1, Rugby, the Champions League, and various other sports, as well as the American, British, and Australian packages.
Alongside, you can delve into a vast array of content from platforms like Netflix, HBO, Prime and more, all accessible through our IPTV service. Visit us at IPTV Smart South Africa www.iptvsmart.co.za for more details.
Once your payment for the internet protocol television subscription is processed, we will forward an installation email to you.
This email will contain your access credentials and comprehensive installation guides tailored for all device types and applications. This includes but isn't limited to Smart TV, Android Box, Chromecast, Xbox, Computer, Mac, Smartphone, Apple TV, Tablet, iPad, and Mag devices.
To ensure the best streaming experience, a stable internet connection is paramount. We suggest a minimum bandwidth of 20 Mbps for SD streaming and 25 Mbps for HD quality streaming.
Due to a high volume of orders, there may be a slight delay in processing and sending out the confirmation emails. We apologize for any inconvenience caused.
Please check your inbox or spam folder of the email address you registered when you made the payment.
If you have not received the confirmation email within 2 hours after your payment, please provide us with the last 4 digits of the payment card used for the transaction so that we can assist you further, because sometimes you may have made a mistake on your registered email address.
If you didn’t find it, we kindly request you to send us a text message on WhatsApp.
Sometimes, we may ask you for evidence to better understand the issue, and likewise, we'll provide any pertinent information from our side to ensure transparency.
If you're struggling with setting up your device or system, our team will provide thorough assistance. Our support is based on predefined steps for device configurations, given the various user devices and setups.
Though our servers are predominantly stable, occasional hitches—like channel freezes or disruptions—may occur. These are temporary and our team is always on it. Potential reasons include:
If a server issue from our side disrupts your viewing for more than 48 hours, we'll either refund the package price or extend your subscription, plus additional benefits we can discuss.
Important: We request you to refrain from applying for a refund within the first 24 hours of your subscription.
If you experience technical issues with our service that cannot be resolved within 7 days, you are eligible for a refund. Please contact our customer support team and provide as much detail as possible about the issue you are experiencing.
We reserve the right to amend this refund policy at any time. By using our service, you agree to be bound by the terms of this policy. If you have any questions or concerns about our refund policy, please contact our customer support.
For queries regarding our Refund Policy, email us at contact@iptvsmart.co.za.